pls read, and forward. TQ

For those who wear specs and who need specs:

I'm here to express my unsatisfication towards a shop that is trying to run away from their responsiblity for producing such a bad quality product, and is trying to cheat us, students at the same time.

well, the stody begins like this. Me and my fren are now studying in tar college in setapak main campus. last 2 weeks(16/5), we went to a shop named "F#C#S W#R#D", located at jalan genting kelang, same row with Ayam Mas to make our new spectacles. since we are new to here, we know nothing but we misbelived that F#C#S W#R#D is a quite good shop. So we enter this shop and start to choose our spec. after choosing and done our eye test, we were serve by a woman. we could called her a very friendly aunty cause from her face, she shows friendlyness and kindness as well. we started to discuss bout the price, and with a multi focul and anti-UV lens, the specs cost us RM370 each. At 1st i think tat was too expansive for me, but since she keep on promoting the pros of the specs, i believed her! OH GOD! We were ask to pay 50% deposite and she claim that the spec will be done by Monday.

On Monday(18/5), after class, my fren and i went to the shop together with my elder sister. Yea, our specs were done, but with a damn bad quality! the frame(which is in black colour) have some silver dots on lt! very clear that the colour is running out! i tell my soster about this, and she brought out the problem to the promoter(the woman). The woman then took up the spec and check. She found out the problem, but trying to cheat us so that we won't give her problem but jz acept the spec. she tried to tell us that the frame of the spec is shinning so it looks like this. We are not as stupid as she think la! so we refuses to accept the spec and ask her to redo and change a better frame. she promise to contact us after 3-4 days.

until yesterday(24/5), she didnt even give me a call! so i call to the shop and ask bout my spec. the guy who picked up the phonetold me the spec is done. so my sis, my bro-in-law and i went there around 7.30pm. before the woman pass the spec to me, she keep on telling us that she took the specs to HQ and change a new frame. once i look at the spec, those "silver dots" have gone, but covered with another layer of paint. it's k for her to paint again, but at least do it nicely ma! with my bare eyes, i can see the layer of paint on top, which is very untidy man! and when i rub the frame with the cloth, the cloth turn black. Man! What quality is this?! we told her bout this, then she said this is from HQ, "NON OF THEIR BUSNISSES"!!! then, she quickly take another frame to me and ask me to change to that frame. Is this the correct way to do busnisses? I dont thk so!

this shop is very irresponsible and is trying to cheat the money of students. first, she tried to run away from her responsiblity from the bad quality. secondly, she was trying to persude us to take the bad quality specs and pay her another 50%. So, i strongly discourrage all of you from going to this shop. F#C#S W#R#D, same row with ayam mas at Jalan Genting Kelang. TQ.